Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify customers via email.
Shipping Rates
Shipping charges are calculated and displayed at checkout before you complete your purchase.
We may offer free shipping promotions on selected products or orders that meet certain requirements.
Delivery Times
Estimated delivery times:
-
Pakistan: 3–7 business days
-
International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (if tracking is available for your shipment).
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue.
International Shipping
International customers may be responsible for customs duties, taxes, and import fees imposed by their country's customs authorities. These charges are not included in our product prices or shipping fees.
Contact Us
If you have any questions about our Shipping Policy, please contact us through our Contact Us page or customer support email.
Thank you for shopping with us.